Registration: Very Frequently Asked Questions

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Thursday (07-17-14)
Friday (07-18-14)
Saturday (07-19-14)
Sunday (07-20-14)
Thursday (8/15)Friday (8/16)Saturday (8/17)Sunday (8/18)
What Badge Can I Pick Up?Pre-Registration and 3-Day On-line Pass Registration.

You may purchase a regular 3-day or FRIDAY pass at the convention.

NOTICE: Credit Cards Only. NO CASH TRANSACTIONS ON THURSDAY!
3-Day On-line or Pre-Registration, 1-Day Friday passes.

1-Day Saturday & Sunday pickup will be turned away.
3-Day On-line or Pre-Registration, 1-Day Saturday passes.

1-Day Sunday pickup will be turned away.
3-Day On-line or Pre-Registration, 1-Day Sunday passes.
When Can I Pick Up My Badge?Hours: 5PM - 11PM
Lineup starts at 4PM.

NOTICE: We will be turning away attendees who show up before 4PM as we will be setting up for the convention.

Hours: 9AM - 9:30PM
Lineup starts at 8AM
Hours: 9AM - 9PM
Lineup starts at 8AM

Hours: 10AM - 3PM
Lineup starts at 9AM

How Long Will I Wait?Peak Times (Wait Time up to 60 minutes AFTER doors open): Up until 7:30PM

After 7:30PM: 15 Minutes Or Less
Peak Times (Wait Time up to 60 minutes AFTER doors open):

Pre-Registration Pick-Up: Until 1:00PM

On-Line Registration Pick-Up: Until 1:00PM

Payment In Person: Until 12:00PM.

After 2:00PM: 15 Minutes Or Less for everything
Peak Times (Wait Time: Up to 60 minutes AFTER doors open):

Pre-Registration Pick-Up: None

On-Line Registration Pick-Up: Until 11:00AM

Payment In Person: Until 12:00PM

After 1:00PM: 15 Minutes Or Less
Wait Time (AFTER doors open): 10 Minutes Or Less
Where Can I Pick Up My Badge?HBG Convention Center @ West Registration by Exhibit Hall A.

We will have signs posted to the area.
HBG Convention Center @ West Registration by Exhibit Hall A

We will have signs posted to the area.
HBG Convention Center @ West Registration by Exhibit Hall A

We will have signs posted to the area.
HBG Convention Center @ West Registration by Exhibit Hall A

We will have signs posted to the area.
How Much Does It Cost (Age 13 & Up)?3-Day Pre-Registration: Tier Date/Pricing Listed On Registration Page.

After June 13th, $55 for a 3-Day Pass. On-line purchase is always available.
Required For All People Including Parent or Guardian:

3-Day: $55
1-Day: $35

Passes can be purchased At-Convention. On-line purchase is always available but not required.
Required For All People Including Parent or Guardian:

3-Day: $55
1-Day: $38

Passes can be purchased At-Convention. On-line purchase is always available but not required.

We do not offer a 2-Day discount pass.
Required For All People Including Parent or Guardian:

1-Day: $25


Passes can be purchased At-Convention. On-line purchase is always available but not required.
Child Pass Cost (Age 0-12)?We will allow pre-registration to purchase Child Passes on Thursday. CREDIT CARDS ONLY.

Child Passes are $15, valid for all 3 days of the convention.
Child Passes are only sold at the convention for visual verification. They are not sold on-line.

Child Passes (Age 6-12):
3-Day: $15

We no longer offer 1-Day child passes.

Child Passes (Age 0-5): FREE

All children issued a child pass must be with an adult at all times.
Child Passes are only sold at the convention for visual verification. They are not sold on-line.

Child Passes (Age 6-12):
3-Day: $15

We no longer offer 1-Day child passes.

Child Passes (Age 0-5): FREE

All children issued a child pass must be with an adult at all times.
Child Passes are only sold at the convention for visual verification. They are not sold on-line.

Child Passes (Age 6-12):
3-Day: $15

We no longer offer 1-Day passes.

Child Passes (Age 0-5): FREE

All children issued a child pass must be with an adult at all times.
Can I Buy a 1-Day or 3-Day Passes In Person?Starting in 2014, YES. Credit Cards only for Thursday. No cash transactions!Yes. Cash, Credit Cards and Debit (Mastercard/Visa) are accepted.Yes. Cash, Credit Cards and Debit (Mastercard/Visa) are accepted.Yes. Cash, Credit Cards and Debit (Mastercard/Visa) are accepted.
What Do I Need To Pickup My Badge?Purchased On-Line: Barcode E-Mail Confirmation printout OR Barcode Confirmation on Phone OR Paypal Receipt OR Gov't Issued ID.

Barcode E-Mail Confirmation printout or on phone is HIGHLY preferred.
Purchased On-Line: Barcode E-Mail Confirmation printout OR Barcode Confirmation on Phone OR Paypal Receipt OR Gov't Issued ID.

Barcode E-Mail Confirmation printout or on phone is HIGHLY preferred.

In Person: Cash, Check or Credit/Debit Card. ID is not required to purchase a badge in person.

Debit card must be from a major credit card holder.
Purchased On-Line: Barcode E-Mail Confirmation printout OR Barcode Confirmation on Phone OR Paypal Receipt OR Gov't Issued ID.

Barcode E-Mail Confirmation printout or on phone is HIGHLY preferred.

In Person: Cash, Check or Credit/Debit Card. ID is not required to purchase a badge in person.

Debit card must be from a major credit card holder.
Purchased On-Line: Barcode E-Mail Confirmation printout OR Barcode Confirmation on Phone OR Paypal Receipt OR Gov't Issued ID.

Barcode E-Mail Confirmation printout or on phone is HIGHLY preferred.

In Person: Cash, Check or Credit/Debit Card. ID is not required to purchase a badge in person.

Debit card must be from a major credit card holder.
Where Do I Pickup my Gold Pass?Pickup is at Info Desk located in West Registration, the same area as Registration.

You will be given a Convention T-Shirt, Water Bottle and be able to select your guest for the VIP Brunch.
Pickup is at Info Desk located in West Registration, the same area as Registration.

You will be given a Convention T-Shirt, Water Bottle and be able to select your guest for the VIP Brunch.
Pickup is at Info Desk located in West Registration, the same area as Registration.

You will be given a Convention T-Shirt, Water Bottle and be able to select your guest for the VIP Brunch.
Pickup is at Info Desk located in West Registration, the same area as Registration.

You will be given a Convention T-Shirt, Water Bottle and be able to select your guest for the VIP Brunch.
Can I pickup my friend or family member badge?Yes, but only if you have the barcode e-mail confirmation paperwork.Yes, but only if you have the barcode e-mail confirmation paperwork.Yes, but only if you have the barcode e-mail confirmation paperwork.Yes, but only if you have the barcode e-mail confirmation paperwork.

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The content below is for the 2014 Convention. The San Japan website will be fully updated by November 1st, 2014.
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