Volunteer registration will open in Late January 2016. Volunteer FAQ will be updated by December 31st, 2015.
There will still be an application fee to apply to be a volunteer form. If you have any additional questions, please go to the Official Facebook Group.
Please be truthful about your age when applying as in order to receive a volunteer badge you will need to show ID. If you are not honest about your age then your volunteer badge will be immediately revoked, you will be removed from crash space and we will ask you to leave the convention unless you purchase a regular attendee badge (yes, this has happened).
People come to a convention to have fun, so we expect everyone to be on their best behaviors and treat attending members with the same courtesy the volunteer would expect for themselves. Kindness begets kindness and rudeness begets rudeness.
Please take the time to research the convention and learn the general information of the convention layout, convention times & posted schedule. Expect to be asked a lot of questions by attendees no matter where you’re assigned. Be sure to download Guidebook as it will have the most updated information for San Japan.
When you are scheduled for a shift, San Japan expects you to be there and sign in.
If you cannot make your shift, or cannot avoid being late, e-mail, call or send a text message to let the department manager know so that we can work around the problem so that everyone is treated fairly.
If you are working a shift and the next person does not show up, please let the department manager know while we find a replacement.
All volunteer staff must abide by the Convention rules. You are not above the law nor will we allow ‘ego-tripping’. We will take complaints by attendees very seriously if they report on being mistreated. If we are told by attendees that you were ‘rude’ or ‘lazy’, we reserve the right to take pro-active steps to ensure people are treated fairly at the convention. If we receive complaints then you will not be accepted for future conventions.
San Japan and its staff are not responsible for misplaced, lost or stolen personal items.