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Event Ticketing Policies

General Rules

Starting in 2019, San Japan will be parsing down the Cosplay Show ticket distribution. All seats EXCEPT the Center Orchestra section will be open seating.

We will be selling tickets for the Masquerade Dance and Cosplay Show Center Seats at the Charity Booth located in the Dealer Room. The Charity Booth will be located in the industry booth section.

  • Tickets for the Cosplay Show Orchestra Center will be a $5 donation to our selected charity.
  • San Japan is not responsible for lost/misplaced tickets.
  • GOLD PASS and PREMIERE PASS attendees will receive complimentary events tickets for all events when they pick up their badges at Info Desk.

Cosplay Show

  • If tickets are lost then seats may be available after all tickets have been seated for the Cosplay Show.
  • Tickets do not have a seat assignment as it will only list a designated section. Seats in each section will be FIRST-COME/FIRST-SERVE. There will be no seat holding.
  • Center Orchestra will have its own line.
  • Attendees will not be allowed to line up for the Cosplay Show until one hour before seating time.
  • Attendees who are caught cutting in line will be pulled.
  • Attendees must line up in the designated queue section. Attendees who do not line up in the correct area will be the last ones. Attendees who queue up in front of the Lila Cockrell entrance will be asked to leave or risk forfeit of their convention badge.
  • Attendee lineup will have a sign marking where it starts which will be away from the Lila Cockrell entrance. We will work with the venue that lineup is indoors.
  • Ticket holders who arrive more than 30 minutes late to sit in the Orchestra section after it has started will be required to go the 1st or 2nd level balcony.
  • For questions about the Cosplay Show please go to our Cosplay Group: https://www.facebook.com/groups/sanjapancosplay/

Formal Masquerade

  • A ticket system is being put in place to ensure we do not go over fire code capacity. We will be implementing a “pick your price”. 100% of all proceeds will go to charity. To guarantee a ticket we will offer an online reservation system which will have a $5 fee.
  • If you purchase a ticket online you do not have to go to the Charity booth to redeem. You can take the ticket to the Formal Dance to redeem your barcode.
  • valid San Japan convention badge is required in order to enter.
  • The Formal Masquerade will be taking place in ROOM 006 of the Henry B. Gonzalez Convention Center.
  • A ticket will be required in order to enter the Formal Masquerade Dance.
  • Questions about our Formal Masquerade Dance and ticket policy are on the Formal Masquerade Dance page.
  • For questions about the Formal Masquerade Dance please go to our Formal Dance Discussion Group: https://www.facebook.com/groups/sjformaldance/